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02

Services

“Software Development is an ideal gas: it occupies all the volume it can.”

Pat Boens

Custom Software Development

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Mobile Application Development

Business Software

Website Development

CRM Solutions

BPO Solutions

03

Products

"Software always remain softly for End users! But sometimes hardly to developers!"

Bananeza Pacifique

Check our Latest Products

 

  •

    HRM



    • Human Resource Management Application iSSL HRM is multilateral office management software that facilitates various organizational processes like human resource management, IT & operations management, accounting & finance, inter-department communication, internal issue tracking, and streamlining of overall business processes.

    Project Details

    • Client Name: iSSL in-house HR/Admin
    • Development Platform:
      • Programming Language: PHP
      • Framework: CakePHP
      • Database: MySQL
      • UI/UX: HTML5 & CSS3

    Platform Features

    • Enable/Disable modules according to business needs
    • Informative Employee Dashboard with notifications
    • System wide & selective audience notice
    • Administrative Organizational Settings

    Functional Features

    • Employee Onboarding
    • Employee Database (HRIS)
    • Attendance Management
    • Leave Management
    • Performance Management
    • HR Payroll Management
    • Incentive Management
    • Holiday Management
    • Notice Board
    • Transport & Dining Allowance
    • Requisition Management
    • Document Request
    • Birthday Reminder
    • Support Ticket
    • Internal Recruitment Management
    • Meeting Room Booking
    • Reminder or Memo
    • Employee Exit & Final Settlement
    • ANDROID Mobile APP

    Reporting Features

    • Multiple pre-defined reports -
    • Salary Reports
    • Employee Reports
    • Leave & Attendance Reports and many more


  • Accounting Software



    • Accounting & Finance Management System Intuitive Accounting & Finance application for managing accounts and finance related processes from a centralized system. Ideal for small to medium sized businesses with ample provisions for future scalability.

    Project Details

    • Client Name: Forest Department, Government of the People’s Republic of Bangladesh, Euro Elevator Ltd., MM Builders
    • Development Platform:
      • Programming Language: PHP
      • Framework: CakePHP
      • Database: MySQL
      • UI/UX: HTML5 & CSS3
    • Delivery: Forest Department: January, 2015; Euro Elevator: January 2021; MM Builders: August, 2015

    Platform Features

    • Module control and dynamic forms
    • Intuitive & Informative Dashboard
    • Administrative Organizational Settings

    Functional Features

    • Transactions Database
    • Multi branch accounts management
    • Multi-type Voucher Management
    • Voucher entry verification
    • Cost Center Management
    • Journal Entry
    • Tender Management
    • General Ledger
    • Trial Balance (segregated & cumulative)

    Reporting Features

    • Financial Statements
    • Real time ledger report
    • Other pre-defined accounting reports

    Benefits

    • Centralized database
    • Access Matrix and audit trail ensures data tampering
    • 24/7 Data Availability & Easy Accessibility
    • Ensures privacy, integrity and security of sensitive data
    • Accounts evaluation based on cumulative data
    • Streamlines business processes and inter department communication


  • CRM



    • Customer Relationship Management Solution Customer Relationship Management System is a comprehensive software for managing contact center related processes. Multiple points of data capture for client-agent interactions, extensive reporting, and monitoring and quality control features makes it an ideal solution for enhancing business relationships with clients.

    Project Details

    • Client Name: Grameenphone Ltd., International Finance Corporation (IFC), Rupali Bank Limited, National University (NU)
    • Development Platform:
      • Programming Language: PHP
      • Framework: CakePHP
      • Database: MySQL
      • UI/UX: HTML5 & CSS3

    Platform Features

    • Cloud based CRM
    • Role Based Access Control
    • Intuitive Real time Overview Dashboard

    Functional Features

    • Customer Management
    • Support Executive Management
    • Break Management
    • Follow up calls calendar
    • Call Entry Management
    • Workflow configuration and task automation
    • Customization in process definition

    Reporting Features

    • Agent Call Details Statistics
    • Real time monitoring
    • Type & Category wise call information
    • Agent performance statistics
    • Keep track of key contact center metrics

    Benefits

    • Easy to deploy access control matrix
    • Define processes and workflow according to business needs
    • Follow up calendar ensures no missed opportunities
    • Make informed business decisions based on data analysis
    • Intuitive Service Summary Report
    • Allocate & Forward customer calls


  • Supply Chain Management System



    • Procurement & Tender Management System The Procurement & Tender Management System is a complete solution for conducting and maintaining procurement and supplier management related activities. The application provides ample features for process automation, communication, and data management. Extensive reporting feature enables users to make informed purchase decisions and vendor evaluation.

    Project Details

    • Development Platform:
      • Programming Language: PHP
      • Framework: Laravel
      • Database: MySQL
      • UI/UX: HTML5 & CSS3

    Platform Features

    • Informative Dashboard with complete overview
    • Role based access matrix
    • Organizational Settings
    • Module enable/disable and

    Functional Features

    • Demand Management & Purchase Database
    • Online Enrollment & Self-Managed Accounts for suppliers
    • Unlimited Product/Item category and associated database
    • Float of Invitation for Tender
    • Secure submission of tender response within the application
    • Secure Communication with vendors within the system
    • Weighted average calculation on supply
    • Dynamic evaluation criteria and Supplier KPI setting
    • Automated marks and grade calculation
    • Warehouse Management
    • Received Goods Inspection management

    Reporting Features

    • Financial Statements
    • Real time ledger report
    • Other pre-defined accounting reports


  • Vehicle Management System



    • E - Vehicle Management System E-Vehicle Management System is a complete solution for performing and managing vehicle fleet management related activities. The e-VMS application has been developed as a COTS (commercial off the shelf) solution with almost all the features pertaining to fleet management already included.

    Project Details

    • Client Name: Bangladesh Navy
    • Development Platform:
      • Programming Language: PHP
      • Framework: Laravel
      • Database: MySQL
      • UI/UX: HTML5 & CSS3

    Platform Features

    • Informative Dashboard with complete fleet overview
    • Multiple Alerts & Notifications
    • Pool Manager pending tasks alert
    • Enable/disable modules according to business needs
    • User defined dynamic forms for capturing data

    Functional Features

    • Single location for complete vehicle info with history
    • Easy 1-click Location/pool transfer
    • Mobile App for easy requisition request
    • Vehicle Fuel Management and Mileage Tracker
    • Track maintenance history through maintenance event
    • Auto generated maintenance notice based on user defined usage limit
    • Driver Management
    • Dynamic spare parts inventory
    • Account based stock in/stock out record
    • Create & manage workshops
    • Collect spare parts quotation and compare is CST

    Reporting Features

    • Extensive Report Library
    • Cost History Report
    • Spare Parts Report
    • Depreciation & Value analysis
    • Comparative Brand analysis report


  • Inventory Management System



    • Inventory Management System Our Inventory Management System is a comprehensive solution for managing, automating & streamlining temder management and related processes. The application is designed to simplify SCM processes like product management, recall, quality control, item/vendor/carrier management, and chain of custody.

    Project Details

    • Client Name: Euro Elevator Ltd., Naz HS Food Ltd.
    • Development Platform:
      • Programming Language: PHP
      • Framework: Laravel
      • Database: MySQL
      • UI/UX: HTML5 & CSS3
    • Delivery: Euro Elevator: January, 2021; Naz HS Food: Ongoing

    Platform Features

    • Dynamic Product & Item Category
    • Dynamic Terms of Payment
    • Role Based Access Control

    Functional Features

    • Capture Detailed Product Information
    • Vendor/Supplier Management
    • Transaction Management
    • Purchase Order Management
    • Bill Payment & Processing
    • Credit & Cheque Management
    • Generate Sales Order
    • Detailed Cost Management
    • Salary & Wages Calculation
    • Invoice Generation
    • Damaged Goods Process Management
    • Credit adjustment& Unit wise credit
    • Product Transfer between locations
    • Consumption and requisition management

    Reporting Features

    • Product damage, transfer and return report
    • Multilateral Stock Report
    • Extensive Report Library with predefined reports


  • E-Learning Management System



    • E-Learning Management System The E-Learning Management System is a web-based system for maintaining electronic learning content and performing related administrative functions from a centralized location. The application enables secure storage and transfer methods for curricular data and a wide range of administrative features for managing curricular activities.

    Project Details

    • Client Name: Dhaka University Marketing Department
    • Development Platform:
      • Programming Language: PHP
      • Framework: Laravel
      • Database: MySQL
      • UI/UX: HTML5 & CSS3
    • Delivery: Ongoing Project

    Platform Features

    • Separate Web portals for student, faculty & administration
    • Role Based Access Control Mechanism
    • Configure & Send auto generated absent email & SMS
    • System wide or selective audience Notice
    • Holiday Announcements & Manage holiday calendar

    Functional Features

    • Administrative Activity Management
    • Assign Courses to students
    • Admin Office Employee management
    • Faculty Management
    • Exam schedule management
    • Exam attendance & grading
    • Student/Faculty/Employee Attendance management
    • Student admission management & Bulk admission
    • Create, Publish, and Manage Assignments
    • Receive, view and grade online submissions
    • Upload and manage course materials

    Reporting Features

    • Student Performance report
    • Attendance Report
    • Assignment Grade Report
    • Depreciation & Value analysis
    • Provision for user defined custom reports


  • E-Commerce Platform



    • E-Commerce Platform We have a powerful e-commerce solution enriched with a robust set of features developed for supporting medium to large online shops/businesses. Loaded with industry standard features and an intuitive shopping cart makes it an ideal choice for businesses that want to get their feet off the mark quickly.

    Project Details

    • Client Name: Sweet Moms Kitchen
    • Development Platform:
      • Programming Language: PHP
      • Framework: Laravel
      • Database: MySQL
      • UI/UX: HTML5 & CSS3

    Platform Features

    • Dynamic Product & Product Catalog Management
    • Customer & Vendor Account Management
    • Payment gateway integration support

    Functional Features

    • Unlimited Product Management
    • Product Catalog Management
    • Vendor Profile Management
    • Internal Product Inventory
    • Order Tracking System
    • Delivery Management with Multi step delivery system
    • Promotion and discount code
    • Intuitive shopping cart
    • Product Promotions
    • Vendor trust certification

    Reporting Features

    • Financial Statements
    • Real time ledger report
    • Other pre-defined accounting reports


  • Club/Association Platform



    • Club/Association Platform We have a robust club/association management platform for membership exclusive clubs, alumni associations and other similar organizations. This platform provides ample features for user registration, user database management and other related activities specific to club/association organizational structure and rules.

    Project Details

    • Client Name: Bangladesh Association of Call Center & Outsourcing
    • Development Platform:
      • Programming Language: PHP
      • Framework: Laravel
      • Database: MySQL
      • UI/UX: HTML5 & CSS3

    Platform Features

    • Easy customizable front-end business site
    • Easy payment gateway integration
    • Email notification feature

    Functional Features

    • Online Member Registration
    • Member Account Management
    • Digital Member Directory
    • Member Self-Service Portal
    • Online due and payment collection
    • Create event and notify members
    • Life member features
    • Send email with e-card
    • Birthday notification & celebration

    Benefits

    • Centralized Data Management & Archiving
    • 24/7 Data Availability & Easy Accessibility
    • Ensures privacy, integrity and security of sensitive data
    • Secure and Convenient Online Payment Process
    • Customized Registration Process for all type of events
    • Improved member Support
    • Diversified Notification system


  • School Content Management System (CMS)

    • School Content Management System (CMS) iSSL have the experience of developing a feature rich and cost-effective Content Management System for schools that allows for disbursement of study contents and related management activities. It also allows to publish class-exam routines, exam schedule and exam grades online.

    Platform Features

    • Easy customizable front-end website
    • Systemwide alert and notification feature
    • Career Corner

    Functional Features

    • Admin Panel for managing front-end website content
    • Notice board, News & Blog
    • Class routine and exam schedule
    • Exam result
    • Admission management
    • Faculty list
    • Photo Gallery
    • Job vacancy publish

    Benefits

    • Centralized Data Management & Archiving
    • 24/7 Data Availability & Easy Accessibility
    • Ensures privacy, integrity and security of sensitive data
    • Diversified Notification system
    • Digitally manage and publish curricular announcements


04

Request For Demo

“Programming is breaking of one big impossible task into several very small possible tasks.”

Jazzwant

  •       09614282828 (9AM to 6PM Except Fridays & Govt. Holidays)
  •       +880 02-8931295
  •       sales@issl.com.bd
05

WHY US!

“Programming is breaking of one big impossible task into several very small possible tasks.”

Jazzwant

WHY US!

INFRASTRUTURE

• Expert Assistance for software setup.

• 24-7-365 technical support.

• Robust Software Development

• High end IT team to support from both on-sight and remote access.

VALUE ADDITION

• Upgraded customer satisfaction ensured for your customers.

• High end data analytics and periodic reporting as per business need.

• Customized software solution for your need.

• Leveraging the additional customer service cost

06

About

“A good estimate is an estimate that provides a clear enough view of the project reality to allow the project leadership to make good decisions about how to control the project to hit its targets.”

Steve McConnell

About Us


Impel Service & Solutions Limited (ISSL) is serving since last 10 years as a Business Process Outsourcing (BPO) firm, offering a comprehensive set of service and solutions for domestic & international markets with superior quality considerations. The key proposition of our process are quality centric structures maintaining high information security for our clients, state of the art infrastructure and reporting process and high-end resource development strategy. We believe in building steady and long term relationships as a service partner through providing all-in-one BPO support and solutions.

ISSL believe repeat customer does not happen by accident. It is the result of a relationship you have built up through excellent product and service. ISSL aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements through the certification process for ISO 9001:2015.